Patient Engagement

Clue Plus Members will get 50% off a Headspace subscription that includes guidance and support on decreasing cycle-related stress and improving one's wellbeing.

Also, Gold Coast Health is trying out an AI scribe to support clinical documentation.

Advancing "techquity" demands that providers be all in with collaboration, transparency and inclusivity, says Andrew Hamilton, RN – who offers insights about public health surveillance and the collection and use of social care needs data.

The digital health record platform project is entering its second phase of implementation.

While businesses in other industries are deploying AI to improve consumer experiences, McKinsey and Harvard research shows that many healthcare organizations (HCOs) are reluctant to adopt AI partly because of distrust in the technology. As healthcare continues to transition to value-based care models, patient relationship management (PRM) is essential for improving patient outcomes and bringing financial benefits for HCOs, and AI will become a powerful tool in meeting these goals. This eBook explains how omnichannel, AI-driven virtual assistance supports long-term, meaningful patient relationships.

For call center customers, a great experience starts with skilled, efficient, experienced agents. Most agents need access to multiple channels and apps simultaneously: internal interfaces like a CRM and knowledge base as well as external engagement channels like social media and web chat accounts.

Zumba's fitness instructors will be trained in Noom's psychology and human coaching methodologies and be behavioral change coaches on Noom.

Sam Amory, managing director for Dedalus AMEA, says more patients should be open to sharing their healthcare data so they can better understand their own health.

Through a new telehealth partnership with Trustmark Small Business Benefits, employees can access nonoperative musculoskeletal care to address muscle and joint pain.