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The two executives in charge of virtual care at the New England health system explain why the term "building" has special meaning for them – and dive deep into what it takes to build highly successful telehealth programs to fill gaps in care.
Nursing and IT
The technology – no more paper – has standardized competency, improved transparency into orientation and competency attainment, and reduced time spent following up with staff to complete checklists.
WEDI applauded the pledge made by 60 organizations, including 11 health systems and 5 payers.
The company is adding 4,200 clinics to its provider network and enabling cost-sharing as well as direct claims payment to providers and clinicians.
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MaineHealth has excelled in virtual care. Its vice president of telehealth and virtual care Lizzy Mulcahy, DNP, and its medical director of telehealth and virtual care Dr. Tracy Jalbuena offer detailed advice on expansion and patient involvement.
Sweden's digital literacy is an asset in transitioning to the European Health Data Space, but the Swedish eHealth Agency's Gunilla Nordlöf believes success depends on building public trust and communicating the value of sharing data.
Epic Emeritus CIO Kelli Garrison, also founder and CEO of Verdant Consulting, talks about EHR change as well as which legacy applications to retain, upgrade or retire during an application rationalization initiative.
Nurses play key roles in care delivery but often lack influence to drive change. Marjolein Heemels of Maastricht UMC+ says supporting nurses and encouraging them to share their opinions can contribute to system-wide innovation.
