Patient Engagement

Hospitals could enhance accessibility by investing in alternative sites of care and virtual visits, report says.

For one clinic with Baylor Scott & White Institute for Rehabilitation, using this technology has promoted better functional outcomes, patient compliance and increased attendance rates. Gross revenue per visit is up 4.3%.

Also, the Department of Health and Aged Care seeks to automate the creation of monthly care statements in residential aged care homes.

The chair of clinical pharmacy practice details how the organization got, for example, racial/ethnic minorities receiving chemotherapy two times higher likelihood in reporting pain compared with non-Hispanic whites.

Luca Chittaro of Italy's University of Udine talks about how immersive virtual reality stories can gamify physical therapy to help distract from pain and encourage patients to increase treatment compliance.

CarrotMatch connects patients to top-tier local community-based healthcare providers while considering social determinants of health.  

Between healthcare chatbots, smart patient records, doctors armed with predictive analytics and frontline staff often interfacing electronically, patients want healthcare interactions and experiences to be transparent and personalized.

Also, the private Indian group Narayana Health has transitioned their contact centre to the cloud.

It will underpin the interoperable connection between My Health Record and aged care digital care management systems.

Artificial intelligence has the potential to expand a healthcare organization, reaching more patients and improving outcomes. But how can healthcare leaders help their clinical workforce understand the implications and ensure their buy-in?