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Patient Engagement

By Mike Miliard | 09:15 am | September 19, 2024
Both electronic health record vendors have made open API code available to their health system clients that enables them to coordinate with the VA when treating veterans who have sought care at community providers.
This webinar will focus on a sweet spot for the business impact of Gen AI, namely, customer service. We will talk about big trends and show you a radically new way to adopt Gen AI and KM together in a risk-free manner and create quick business value. Additionally, we will showcase a compelling case study from a healthcare industry innovator and leader, illustrating how they transformed their customer service operations using eGain’s top-rated AI knowledge platform.
By Andrea Fox | 12:58 pm | September 18, 2024
OpenAI's GPT-4 and Google's Gemini did not recommend opioid medication for one group over another – suggesting that artificial intelligence could help address clinician bias and improve fairness in treating pain.
By Bill Siwicki | 12:09 pm | September 18, 2024
To effectively share data with patients, hospitals and health systems must build a tech foundation centered on interoperability, driven by rigorous data standardization and secure exchanges – and the adoption of HL7's FHIR.
07:48 am | September 18, 2024
Smart hospital and AI innovations take centre stage at the HIMSS24 Asia-Pacific Health Conference on 1-4 October in Seoul, South Korea.
AI & ML Intelligence
By Bill Siwicki | 12:59 pm | September 17, 2024
Dr. Tejaswi Kompala, head of cardiometabolic clinical strategy at Teladoc Health, says too many people are overburdened by the needs associated with managing their chronic conditions – but that artificial intelligence could help in several ways.
By Andrea Fox | 12:39 pm | September 17, 2024
Compromised by a phishing email, the health system says some employee and patient personal information may have been impacted.
By Andrea Fox | 01:05 pm | September 16, 2024
A week of discussion spearheaded by the patient advocate group aims to highlight the risks of harm from unauthorized access to healthcare information over the internet. There should be "no aggregation without representation," its leaders say.
By Andrea Fox | 11:58 am | September 16, 2024
Healthcare providers can take advantage of seniors' growing trust in digital health tools, empowering older adults to make sense of a complex healthcare landscape, says the CEO of one care navigation platform for Medicare beneficiaries.
By Susan Morse | 11:49 am | September 16, 2024
Sutter Health in California has collaborated with PointClickCare's ED Optimization to track patients who travel between ERs.