Patient Engagement

Use of artificial intelligence to translate patient chart notes into a reader-friendly format is showing promise, says Dr. Jonah Zaretsky, medical director at NYU Langone Hospital Brooklyn.

Laura Cooley, editor in chief of Journal of Patient Experience, says many patients are skeptical of artificial intelligence, and work must be done to overcome that in order to unlock its benefits for their healthcare experience.

The OECD's Dr Candan Kendir shares how countries can use the latest Patient-Reported Indicator Survey (PaRIS) results to engage stakeholders to discuss policy changes that can improve patient experiences.

With the upgraded telehealth and digital care platform, Rush University's health system says it aims to bring more patients convenient, around-the-clock access to quality care, regardless of geographic location.

The health system has seen big improvements in how it engages, retains and serves its consumers, including more than 200,000 re-engaged patients, full-funnel visibility into campaign performance, and more precise, preference-based outreach.

This year's conference in Kuala Lumpur, Malaysia, highlights real-world digital health transformation strategies and AI applications in healthcare.

Artificial intelligence that detects surgical site infections from patient-submitted photos with 73% accuracy could enhance patient care and also reduce clinician burdens following surgeries.

In buying the real-time monitoring and patient engagement platform to unify disparate sources of health information, Samsung Electronics says data flowing from wearables could help improve clinical insights and prevent patient care delays.

Data from this past year showed that 65% of individuals accessed patient information online at least once in the past year, up from 57% in 2022. Those managing chronic conditions or recent cancer diagnoses are even more engaged, says ASTP/ONC.