Patient Engagement

The health system has seen big improvements in how it engages, retains and serves its consumers, including more than 200,000 re-engaged patients, full-funnel visibility into campaign performance, and more precise, preference-based outreach.

This year's conference in Kuala Lumpur, Malaysia, highlights real-world digital health transformation strategies and AI applications in healthcare.

Artificial intelligence that detects surgical site infections from patient-submitted photos with 73% accuracy could enhance patient care and also reduce clinician burdens following surgeries.

In buying the real-time monitoring and patient engagement platform to unify disparate sources of health information, Samsung Electronics says data flowing from wearables could help improve clinical insights and prevent patient care delays.

Data from this past year showed that 65% of individuals accessed patient information online at least once in the past year, up from 57% in 2022. Those managing chronic conditions or recent cancer diagnoses are even more engaged, says ASTP/ONC. 

Makati City has invested over $60 million to launch an integrated 24/7 digital healthcare system. 

Also, Te Whatu Ora Health New Zealand has started implementing a new mobile emergency response module.  

Casey Williams, senior VP of patient engagement at RevSpring, explains why customer service representatives need the ability to understand data intelligence the moment they're talking to the patient.

This month, companies including Oracle, Medtronic, Atropos, Elation, LeanTaas, Palantir and more released artificial intelligence and virtual reality enhancements that offer health systems a menu of efficiency tools. 

European legislation, workforce trends, women’s health, AI implementations, and more will be in the spotlight at HIMSS25 Europe at the Palais des Congrès de Paris, France on 10-12 June 2025.