Nathan Eddy

IT leaders play a critical role in breaking down the silos that hinder payer-provider execution of value-based care by championing robust data integration and interoperability, and leading joint technology and AI strategies, says one CEO expert.

A new report shows trust in AI is climbing: One third of patients say they trust AI-generated search results as much as Google, and nearly one in five report trusting AI even more. By contrast, only 11% express skepticism about AI recommendations.

"Rather than waiting for data integrations or struggling to interpret ad hoc reports, teams know where to focus, how to deploy resources, and what results to expect," its president says.

Senior leaders feel pressure to evolve AI but cite a lack of internal resources to develop in-house AI tools.

Execs are eager to use genAI to optimize workflow and improve clinical sustainability, but a readiness gap persists.

On the provider side, 58% of organizations polled are using AI for administrative tasks, such as medical coding, billing and scheduling, while 44% are deploying it for clinical decision support and imaging analysis.

Almost 20% of healthcare workers polled recently said they spend more than 20 hours per month correcting billing errors. Artificial intelligence can help, but adding automation to billing systems is no easy task.

"On average, only half of patients with chronic disease adhere to their care plans and medications as instructed," says one doctor. "Patients expect on-demand support, and that is not how most health systems operate today."

New artificial intelligence innovations for healthcare from Google, GE Healthcare and others at the chip maker's summit.