Patient Engagement

The Center for Post-COVID Care will provide resources for patients recovering from the disease, while the new Institute for Health Equity Research will explore ways to reduce healthcare disparities.

It follows studies confirming that the test is widely inaccurate, giving false negative and positive results, offering an accuracy rate of just 30%.

Boston-area South Shore Health System raised HCAHPS scores for its OB/GYN department with the help of a mobile app providing consistent information to expectant patients.

Also, commercial results of the national testing programme in this week's Healthcare IT News roundup.

The plan is available at a lower premium than standard PPO plans, and offers a specialist referral process.

Just 36% of people making less than $25,000 say they have access to telehealth, according to a new study, but this percentage increases as income rises.

Leaders from Geisinger, Dartmouth-Hitchcock and other health systems say "transformation" is needed to help providers and their patients weather this storm.

In response to COVID-19, the health system very quickly brought in new telemedicine tech that has enabled 100,000 video visits between March 13 and May 1.

In a HIMSS20 Digital presentation, leaders from Stanford describe how patient experience was improved across primary care and other service lines by developing dynamic dashboards with insights for C-suite, clinicians and staff.

Though mental health professionals say they're mostly pleased with the rapid shift to phone or video services, most plan to return to in-person care once the dangers from COVID-19 have subsided.