Patient Engagement

The combined group will create the first integrated platform connecting patients, healthcare providers and healthcare information systems.

The bots are integrated with the EHR and can tell patients when they should expect the doctor and what labs have been ordered.  

The system is designed to keep consumers away from hospitals if possible, to prevent the spread of the virus, and help overloaded caregivers.

Revenue-cycle vendor Conifer Health and architecture and design firm Gensler are among the other new members on the platform, which offers digital health resources to hospitals as they race to roll out virtual care, remote monitoring, chatbots and more.

Hospitals often implement new technologies, but remain wed to the old ways of doing things. In a recent HIMSS20 Digital presentation, two experts offered some perspective on effective change-management strategies.

The VA St. Louis Healthcare System is partnering with telecom vendor Uniper Care in a pilot program to give veterans access to social support to address loneliness and depression.

Current patient deferral of nonurgent services could lead to a "care debt" down the line, say Duke researchers. To meet those needs, health systems should be building out a robust telemedicine infrastructure.

In the rapidly changing modern healthcare environment, it is no longer tenable to collect patient feedback in an old-fashioned manner.

With the COVID-19 pandemic having already set the stage for a massive increase in telehealth consults, the research firm sees an even bigger future – as demand for one-stop virtual visits and remote patient monitoring grows as much as seven-fold.

The legislation would forbid companies from using health information for "discriminatory, unrelated or intrusive purposes."