AI & ML Intelligence

As are proof of effectiveness, transparent models and reliable data, says Scott V. Anderson, pharmacy informatics and technology liaison at the American Society of Health-System Pharmacists. He digs into these topics and much more.

Nearly seven in 10 hospitals were using predictive artificial intelligence in 2024, with a surge in the use of third-party or self-developed automated billing, the agency says. Also, hospitals slower to adopt AI are lower-resourced, suggesting a divide.

Many clinicians at group practices already have turned to some type of AI tool – and the majority are realizing big benefits. The tech CEO behind the report offers a deep dive into the eye-opening results.

The Epic-integrated tech boosted automated medication instruction mapping from 26% to 86%. Further, the clinical-grade AI's ability to understand unstructured Rx instructions eliminated manual entry in an additional 60% of cases.

The Kaiser Permanente Intelligent Navigator, built into the patient portal, has detected urgent medical cases accurately 97.7% of the time. In addition, appropriate care pathways are recommended accurately 88.9% of the time.

And they should symbolize a new era by modeling for employees what an AI-enabled future state will look like – motivating staff to adjust their approaches and embrace that vision, says one of the top AI execs at Children's Hospital of Philadelphia.

Artificial intelligence has helped the organization reduce its rehospitalization rate, identify declines in activities of daily living earlier and engage therapy sooner. Fall reduction efforts are also moving in the right direction.

Additionally, the health system's deployment of artificial intelligence has helped improve the patient experience and shrink overall expense-per-visit. Integris Chief Ambulatory Executive Blake Windham explains how.

Punit Soni's company is a major player in this area of artificial intelligence. Here he gives advice to healthcare CAIOs, CIOs and other IT leaders implementing the systems – and to doctors and nurses using them. He sees significant changes coming to healthcare over the next five years.

The patient communication system powered by artificial intelligence handles routine calls, making way for life-and-death calls for matters like organ transplant to quickly get through to people who can make a difference.