Telehealth

Chatbots can provide empathetic, confidential care, says Lexi Kaplin, conversationHEALTH co-founder and chief product officer.

The new feature will initially be available to Giant Eagle Pharmacy customers.

It's been an eventful year for health IT, with many health systems investing in AI and machine learning, exploring advanced pop health analytics, deploying leading-edge cybersecurity tools, expanding telehealth programs of all shapes and sizes, and embrac

More than 900,000 veterans used the agency's virtual care in 2019, with their use of the VA's Video Connect app up 235% in the same period.

Happify Health's Chris Wasden shares how his company is addressing chronic conditions from a behavior-change perspective to get at the root cause rather than just treating symptoms.

Azizi Seixas, with the Department of Population Health and the Center for Healthful Behavior Change at NYU School of Medicine, talks about using risk assessment tools to close the health access gap.

There is a need for data-based clinical decision tools in space that are accessible to those who may not have medical training, says Jennifer Fogarty, chief scientist of the Human Research Program at NASA.

In addition, Cigna’s telemedicine customers have given high patient satisfaction scores: a Net Promoter Score of 81.1 among those who use the service.

BodySite Digital Health CEO John Cummings and VP Mike Swackhamer say companies like theirs are engaging patients not just by clicking a box, but through stories and a digital program to make the next steps.

The new tool will also be localized to provide relevant medical information.