Patient Engagement

Gold Coast Health is helping keep patients with chronic diseases out of its busy ED.

Patients of the medical center's hospital-at-home program in Minnesota and Florida will be able to receive home deliveries via Zipline's drones.  

Videha Sharma, clinical innovation lead at the University of Manchester, explains the NHS’s plan to expand pharmacogenetics, or how people’s genetic codes influence the effects of drugs, beyond specialist care to general practice.

Trinity Health reaches out to patients on their preferred platform to encourage them to make needed visits. Dr. Roosevelt De Los Santos, its medical director for health informatics, describes why it works.  

Launching telemedicine from within the patient portal – which enables the health system to get electronic signoff on certain documents – is a big boon for compliance and efficiency.

Caregivers can order rides and deliveries for their care recipients and pay for the service using the care receiver's health benefits.  

Integration with the Clear identity platform in electronic health records enables the Georgia health system to roll out streamlined patient registration and on-site check-ins via selfies at kiosks.

The health system’s Cedars-Sinai Connect primary care application has been especially effective, says CIO Craig Kwiatkowski, who describes how he measures an app’s success and how his team is protecting against AI biases.

Gözde Susuzlu Briggs, programme manager for the European Patients' Forum, discusses the "Data Saves Lives" initiative, which explains digital data and AI concepts to patients and encourages involvement in patient advocacy organizations.