Patient Engagement
The NHS.UK platform empowers patients by providing, among various functions, an apps library that includes an app that allows users to access their own records, says James Hawkins, director of strategy at NHS Digital.
HIMSS CTIO Steve Wretling discusses new ways data and technology application will improve the future of care.
Four experts offer advice and best practices for how to launch and maintain success with technologies that boost engagement and improve the patient experience.
The health system has seen a 779% increase in primary care online visits scheduled and a 72.5% increase in urgent care online visits scheduled. It's all part of a larger online vision.
As use cases for healthcare video technology get more diverse, its best to take a full lifecycle approach that's managed centrally with standardized capabilities, says John Donohue, Penn Medicine's associate VP for enterprise infrastructure services.
The tool is meant to help healthcare organizations better understand how their social needs investments and community partnerships might pay off, in savings and reduced utilization for high need, high cost patients.
To foster a culture where patient experience is valued and prioritized, hospitals and health systems must first improve the experience for caregivers, says Sue Murphy, chief experience officer at UChicago Medicine.
Etsimo's platform can help increase patient empathy by freeing up doctors' time while ensuring patients stay healthier longer, says co-founder and CEO Thomas Grandell.
Patients age 60 and over used the portal less than younger patients, and African Americans used the portal less than white patients.
Castell will offer technologies and services to guide care decisions, manage patient experience, implement virtual care, address social determinants and more, building from the health system's own best practices.