John P. Donohue
To fight for the best and the brightest, don't give employees a reason to go. Pay them well, keep them engaged and ensure that managers know their roles.
Maintaining a large infrastructure requires substantial investment. IT leadership must also have an understanding of business plans for growth and scale.
As IT professionals, we need to be ahead of the game in terms of establishing and maintaining the capabilities of our technology foundation. This means being smart about understanding the business and staying ahead of its needs.
Move over patient engagement: A positive patient experience is the new imperative for health systems that recognize the value of customer satisfaction.
Underestimating the impact of organizational culture on your technology plans can lead to costly delays and unplanned outages, says John Donohue, Penn Medicine's associate VP for enterprise infrastructure services.
As use cases for healthcare video technology get more diverse, its best to take a full lifecycle approach that's managed centrally with standardized capabilities, says John Donohue, Penn Medicine's associate VP for enterprise infrastructure services.
And five tenets to understand once you’ve decided to move data into a private, public or hybrid cloud.
Privacy & Security
Penn Medicine’s John Donohue explains why hyperconverged infrastructure should be part of your strategic plan.
Workforce
Hospital leaders need to understand the difference between what draws employees closer and what drives them away.
Patient Engagement
What patients want from telemedicine tools are care quality and user experience.