Patient Engagement

The company has been lobbying hospital leaders to oppose them – and has said it might sue HHS, depending on the final rules' data provisions. Meanwhile, some patient advocates are also speaking out.

What's important to the patient is a care plan that integrates shared decision-making on both treatment and cost, speaker says.

The entire ecosystem is ready for innovation, according to Dr. Korpong Rookkapan and Dr. Achirawin Jirakamolchaisiri from Bumrungrad International Hospital, who discuss their organization winning the Asia Pacific HIMSS-Elsevier Digital Healthcare Award.

There's no shortage of logistical crossovers between these industries, but so far museums, zoos and other amusements have had much more success when designing positive consumer experiences.

The ONC final rules on interoperability and patient access are expected soon, and Sequoia's info blocking workgroup seeks to help organizations prepare for compliance.

Lessons learned from the launch of South Shore Health System's OB-GYN care patient app.

CardioLync is breaking down information silos to help clinicians and patients make informed decisions for better outcomes and minimize potential for harm, says CEO Jeremy Kagan.

Conveying compassion, or "digital empathy," is possible through such innovative technologies as virtual coaching and chatbots – if consumers trust the healthcare source, says John Sharp, Personal Connected Health Alliance at HIMSS.

The chief medical officer and co-founder at patient engagement tech vendor Luma Health provides a view of what provider organizations can expect in the year ahead.

In 2019, it offered more than 2.6 million telehealth episodes of care to more than 900,000 veterans. At HIMSS20, a VA leader will show how this, plus innovations such as My HealtheVet and Blue Button, is boosting veterans' patient experience.