Patient Engagement

This is the second article in a series regarding process-based opportunities as the healthcare industry begins to emerge from the challenges of the pandemic.

OptumServe's Dev Kalyan, MD, describes managing the Military Health System and Veterans Health Administration while providing a seamless patient experience across both the digital and physical space.

Researchers developed a methodology aimed at both reducing racial disparity and achieving efficiency in scheduling.

The new effort will focus on cardiometabolic conditions in order to give clinicians more insights into patient care.  

"We just don’t have enough psychiatrists and psychologists to meet the demand," said one expert during HIMSS21 Digital.

The organization awarded grants to four safety net organizations that aim to connect low-income and unhoused communities with virtual care.

The app has been getting nearly 1,000 downloads a week since launching in April. It's the new digital front door for the health system.

Seamless digital health solutions like Philips' HealthSuite help optimize provider workflows and activate patients to manage their health, says Shez Partovi, MD, the company's chief innovation and strategy officer at Philips.

With Google Health and Apple both reported to be, respectively, closing down and scaling back their healthcare efforts, it's worth asking just how disruptive consumer technology companies can be in this hugely complex and fragmented industry.

The "secret sauce" to effective care is for providers to imagine what the patient is going through and understand the real pain points before implementing a technology touch, says Dr. Adrienne Boissy, chief experience officer at the Cleveland Clinic.