Patient Engagement
Healthcare IT News talks with a telehealth expert on the benefits and challenges of virtual care for rural patients.
The health system found a virtual care app for its weight management program that effectively engaged patients in their care and helped staff improve their patient experience.
From wearables to new machine learning applications, advanced technologies can help improve the inpatient experience, says Rebecca Pinn of EPAM Continuum.
The tool puts self-service scheduling in the hands of patients, helping them avoid long phone calls and enabling health system staff to manage big appointment surges.
Brian Yarnell, president of Bluestream Health, discusses virtual care's future, and explains how Bluestream helps healthcare systems set up virtual front doors that create equity for underserved populations.
Designed in collaboration with Luma Health, the platform aims to improve the care experience and boost satisfaction for patients – and help providers increase appointment-based revenue.
And it dramatically improved the patient experience: In one case, the physician group dropped a patient’s ER visits from nearly twice a month to zero.
The company is leveraging its own portfolio and partner digital assets to engage patients directly - at home, virtually or in-person.
Andrew Sorenson, chief analytics officer at Castell, explains how healthcare providers can discover opportunities for implementing value-based care.