Nurses innovate with technology that reduces burnout and improves care
Nurses are the tireless heroes of healthcare, unsung and under-resourced. They believe in the work they do and work every day to do more with less. Thankfully, new technologies and workforce strategies are emerging to help nurses better care for patients they serve and help reduce the daily burden that takes their attention away from care delivery.
In this special section, we focus on how nurses are making use of technology – AI and automation, EHR optimization, decision support, telehealth and remote monitoring – to manage the challenges of staffing shortages, avoid burnout and advance their approaches to patient care.
The technology – no more paper – has standardized competency, improved transparency into orientation and competency attainment, and reduced time spent following up with staff to complete checklists.
Success metrics from the South Carolina health system show telemedicine to be an opportunity for nurses to practice at the top of their license, improve work-life balance and stay in the profession longer.
Cheryl Dalton-Norman, RN, says this virtual care approach can boost access and increase patient satisfaction, while achieving economies of scale and alleviating physician burnout.
Clinicians can accelerate digital tech adoption by identifying challenges, working with IT staff to find tools that can help and engaging key stakeholders to vet those tools, says Penn Medicine's Anna Schoenbaum.
Sarah Gloyne, RN, nurse supervisor of the innovation design unit at the Omaha-based health system, discusses how to make nurses happy with new technology and shares keys to success with a recent RTLS deployment.
Panissa Caldwell, RN, the health system’s director of clinical services, explains how telehealth, artificial intelligence and other tools can help nurses make the most of their educations and careers.
More than half of nurses say they experience burnout most days, a new survey shows, with 61% planning to change jobs or departments, seek a hybrid position, work as travelers or make other career changes.
Theresa McDonnell, DNP, RN, is leading the way with innovative, tech-focused workplace safety and anti-burnout efforts. "Compassion is what connects technology to purpose and people to progress," she says.
In-hospital nurses can focus on more critical tasks and direct patient care while virtual nurses handle the routine monitoring and documentation tasks. Patients appreciate more personalized support and the overall hospital experience.
Anika Gardenhire, RN, chief digital and information officer at the 30-hospital health system, is working to improve the provider and patient experience with ambient listening, augmented intelligence and more.
Better information practices help new nurses learn proven treatment methods while gaining experience in hands-on care, explains Elsie Gori, nursing informatics specialist at Lone Star Communications and HIMSS25 Changemaker Award recipient.
Nurses with less than two years of experience increase their confidence in performing during electronic health record outages after escape room-style training, Michael Allen of Indiana University Health said at HIMSS25.
With the increasing shortage of medical professionals, care delivery and roles will need to evolve. With the aging population and increase in chronic diseases, nurses are asking for more responsibilities.
At HIMSS25 Denise Dauterman, Epic Clinical Systems Lead and Deborah Jacques, informatics nurse specialist, will share how they engaged nurses in implementing EHR modules that reduced redundant and non-meaningful documentation at NYU Langone Health.
At HIMSS25 in Las Vegas next month, members of the HIMSS Nursing Innovation Advisory will explore where artificial intelligence is finding favor with RNs, where they're skeptical of it – and how it can be deployed and integrated safely into practice.
Stephen Ferrara, DNP, president of the American Association of Nurse Practitioners and associate dean for AI at Columbia University School of Nursing, talks the role of artificial intelligence for NPs and discusses an AI/wearables use case.
The health system has reduced RN turnover by seven percentage points; the RN retention rate is back to pre-pandemic 95%. This saves RN replacement costs in a highly competitive market. Further, the platform helps leaders follow best practices.
Because we're still in the early days of artificial intelligence transforming the patient care environment, it's imperative to watch its impacts closely, says Oriana Beaudet, VP of nursing innovation at the American Nurses Association.
A nurse expert discusses the results of a new survey from AvaSure showing that, while virtual nursing has yet to gain traction in acute inpatient care, it holds much promise – and already is showing results that benefit both nurses and the bottom line.
A virtual nursing success story emerges from a large New York health system, and examples of the kinds of care coordination services that virtual nurses can handle during message triage, from Anurag Mehta, CEO of Omega Healthcare.
The number of telehealth services provided by Children's Mercy Kansas City is astounding. And they get tremendously high patient satisfaction scores. The health system's nurse director of telemedicine offers a detailed tour, with some key advice for her peers.
The technology aligns closely with the health system's perinatal safety initiatives and focuses on continuous improvement to ensure clinical teams are aligned on evidenced-based practice. It's assessment-based and provides personalized learning.
Hadassah Backman, RN, is a nurse CEO who says artificial intelligence could do a lot to help RNs with relentless documentation burden, while also helping organizations boost revenue and improve compliance.
There is pain and reward when designing artificial intelligence that improves frontline staff experience, said Mercy Chief Nurse Executive Betty Jo Rocchio in her keynote at the HIMSS AI in Healthcare Forum.
Healthcare leaders should address the stress of AI and share roadmaps to gain buy-in from nurses, says Dr. Iman Abuzeid, CEO and cofounder of Incredible Health.
American Association of Nurse Practitioners president Stephen A. Ferrara says technology is fundamentally transforming the nursing profession. To show how, he discusses an intriguing new AI project he's working on at Columbia University School of Nursing.
That's the advice of CoxHealth Chief Nursing Information Officer Summer Blackerby, RN, who discusses the value of nursing IT experts, and highlights technologies that provide care beyond the bedside, streamline nursing workflows and more.
The California Nurses Association recently organized a San Francisco protest aimed at Kaiser Permanente, saying its use of artificial intelligence in patient care is a dangerous shortcut. One new report offers perspective that could build nurses' trust.
Artificial intelligence tools, combined with Internet of Things and RTLS, can help hospitals and health systems protect their staff members while optimizing workflows. This is the future of healthcare operations, says one chief nursing officer.
As AI continues to evolve, the role of nursing informaticists in steering its integration into clinical workflows is becoming indispensable, says Penn Medicine's VP of digital health.
Daniel O'Connor, RN, a former chief information officer, discusses the fundamental value of including caregivers on IT teams and help-desk support. He also describes the differing viewpoints of physicians and nurses, and gives tips on how CIOs can cost-justify hiring clinicians full time.
Kathleen McGrow, the tech giant’s chief nursing information officer, highlights the HIMSS innovation nursing advisory group, a framework on AI literacy for nurses, and education around AI innovation and leveraging the technology.
For nurse practitioners and physician assistants in states with restrictive practice rules, it matches them with other clinicians, automates licensing compliance and provides EHR-agnostic chart sharing and a HIPAA-compliant chat.
Nurse groups are focused on fixing what they say are untenable nurse-to-patient ratios. As legislation mandating staff ratios looms, AI and virtual care may offer a way forward.
The healthcare workforce should prepare for a "once-in-a-century revolution," a labor law expert says, with artificial intelligence poised to directly impact the way nurses and other healthcare professionals do their jobs.
The data-driven Patient Acuity Nursing Tool, or PANT, maximizes patient and nursing outcomes, and has been extensively validated and determined to be an accurate reflection of nursing workload for various patient populations, the project coordinator reports.
The collaboration aims to enhance patient care by streamlining data reporting, saving time for nursing leaders and accelerating quality improvement efforts.
Before deploying the technology, staff was 67% core staff, 8% flexible staff and 25% agency staff. Afterward, the mix became 69% core, 23% flexible and gig staff, and only 8% agency staff.
The accomplishment puts the health system in a better position to attract and retain the talent that is so critical to its ability to serve its patients, says its VP of operations.
Trained on vast datasets, machine learning applications can spot trends and predict patient outcomes. A researcher details how these new approaches are giving nurses the evidence they need to make more informed decisions and deliver higher-quality care.
Whende Carroll, clinical informatics advisor, HIMSS, offers a preview of upcoming HIMSS24 sessions on ethics and AI in nursing, and discusses how AI and virtual care technology can empower patients and mitigate the effects of nursing shortages.
The initiative also provides savings in the form of signing bonuses the hospital would have had to pay out for new staff. And it saved $7 million on travel nurses. Further, nurse satisfaction has improved significantly, its chief digital officer says.
"With improved monitoring and measurement capabilities, we have been better equipped to understand the dynamics of falls, identify trends and implement targeted interventions," says a nursing leader at the North Carolina health system.
The nursing-oriented remote patient monitoring approach also prevents more than 500 falls each month at the Minnesota health system. And it's improved staffing ratios – sometimes dramatically, depending on patient acuity.
"From a patient safety perspective, this was a very important milestone for us to achieve to ensure that we are providing the highest level of care to one of our most vulnerable patient populations," the health system's chief nurse executive says.
Tech-enabled experiential learning is elevating nursing curriculums to engage more students – and produce more graduates who say they're ready to hit the ground running in a digital health environment.
By reducing the number of flowsheets and their content, they've made documentation more than 10 minutes faster. Across two years, the number of best practice alerts for nursing was reduced by 86%.
A shortage of skilled nursing is disrupting care delivery nationwide. The workforce challenge is not going away, and will require creative approaches, including virtual care, says Wendy Deibert, chief nursing officer at Caregility.
Jung In Park, a professor at the University of California Irvine’s School of Nursing and a trailblazer in using artificial intelligence to enhance care, discusses how AI is improving nursing – and how to prep for a future where it's deployed more widely.
Further, when using this nurse-facilitated technology in patients’ homes, the percentages of men and people of color were higher than national averages for ACP completion, the SVP of pop health and primary care reports.
Some recent staffing survey results should be scary to health system leaders. A virtual nursing expert discusses the value of two emerging tele-nurse models, and how provider organizations can get started with them.
Virtual nursing and virtual sitting can mitigate labor-related challenges in the acute care setting by allowing the monitoring of multiple patients remotely. Toby Eadelman, CTO at AvaSure, explains.
Stesha Selsky and Meg Furukawa, nurse informaticists for the UCLA Health System, discuss how algorithms produce individual workload acuity scores using patient chart information in their HIMSS23 presentation preview.
Mayo Clinic nursing informatics administrator Lisa Stephenson discusses the ways nursing helped meet the challenges of COVID-19 and how technology and informatics help ease nurses’ administrative burden.
One of the nurse executives who helped create the world's first virtual hospital offers a deep dive into the benefits of a hybrid approach to nursing that employs telehealth.
April Kapu, DNP, president of the American Association of Nurse Practitioners, digs into the nursing shortage today and talks about where health IT can benefit – and hurt – nurses in their day-to-day routine.
Does that stat catch your attention? Good. Shawn Sefton, RN, talks about the results of a new survey of RNs, the key problems it identified – and how technology can help lessen burnout.