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VA, Healthy Together collaborate on mobile access to health records
The platform provides 18 million veterans with access to their health information through their smartphones and mobile devices.
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Patient experience: new perspectives on person-focused care
Photo: Colin Anderson Productions pty ltd/Getty Images
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Improving the patient experience is a two-way street
Improvements can upset the apple cart for clinicians. An expert at EHR maker athenahealth offers advice on how to make sure the patient and clinician experiences both are top-notch.
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Mayo Clinic working with Memora Health on virtual postpartum care
They're researching how AI-enabled messaging and text-based interventions can help maternal care teams support patients at home between visits.
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A closer look at the tech needed for new care-at-home and aging-in-place models
Connecting care teams and enabling information sharing among hospitals, group practices and, most importantly, families is crucial to helping more senior citizens get healthcare at home.
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How telemedicine and digital therapeutics can improve orthopedic care and PT
A physical therapist and telehealth expert shows how the technologies can help patients, especially in disadvantaged populations, access the care they need and stick to a care plan.
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DEI in patient education improves engagement, lowers costs
Addressing diversity, equity and inclusion in patient-facing materials is about building trust through universal design, enabling access and addressing health literacy. Wolters Kluwer Health's maternal health program is one example.
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Telehealth now serves unmet needs, says athenahealth
Virtual care is playing a more significant role in filling gaps in delivery, having evolved from pandemic-era visit replacement, according to a new study from the cloud IT developer.
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Digital front doors' advantages when meeting population health needs
"This is really the future of care. Digital front doors can provide one single entry point and experience for the patient," one expert contends.
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How telehealth can keep people with disabilities out of the ER
People with disabilities often are faced with higher rates of chronic conditions and experience a higher rate of financial difficulty covering the costs of care.
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How virtual reality can help address the mental health professional shortage
Low-touch digital apps and high-touch telehealth don't fully address the lack of capacity in behavioral health – VR can, says one psychologist, who explains how.
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A rural Kansas FQHC brings remote patient monitoring to the underserved
"We have learned more about the huge technological and digital access barriers that many of our rural patients face," the director of patient engagement at Community Health Center of Southeast Kansas says.
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An inside look at a national, bilingual telemedicine service
The physician clinical systems leader at Galileo highlights the operations of virtual care in 50 states and explains how bilingual services can improve health equity.
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Designing with health literacy in mind can help with SDOH, study shows
A physician expert at Teladoc Health digs into its recent report on social determinants and digital health, with a special focus on remote patient monitoring and diabetes.
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Epic-linked text messages enhance patient experience, improve outcomes at Community Health Network
By changing a system architecture that had stopped patients' numbers from being filtered by cell carriers, the health system has been able to widen its outreach efforts.
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New York State Office for the Aging deploys AI robots as companions for older adults
The U.S. Surgeon General declared social isolation to be a "global epidemic." The office hopes these companions can help care for seniors.
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Henry Ford Health System gets ROI from employer-based telemedicine clinic
The health system partnered with General Motors on an insurance product that enabled an onsite telehealth clinic. Linked to Epic and staffed by a medical assistant, it has led to high patient satisfaction.
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Magnolia Regional used price transparency IT to get more CHF patients to fill their prescriptions
More of those congestive heart failure patients who filled their prescriptions did not get readmitted to the hospital.
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Patient generated data can be a key factor in reducing health inequity
Experts from IQVIA say increasing diversity of data sources improves access to care and exposes obstacles to access in a quantifiable and timely fashion.
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At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience
The health system has kept the time for patients to get their diagnosis, treatment plan and any prescriptions from their provider through the telemedicine system to less than 25 minutes on average.
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The value of integrating in-person and virtual care
The retail industry with its e-commerce boom has lessons to teach healthcare, says an innovation leader at Teladoc Health.
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As crisis mode ends, hospitals renew focus on the patient experience
Speakers at HIMSS22's Patient Experience Forum discuss the future of the caregiver and patient experience.
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Tech is poised to transform the pharmacy experience for patients
UMPC's chief pharmacy officer Chronis Manolis discusses the future of pharmacies ahead of HIMSS22.
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Cedars Sinai's real-time ER feedback platform helps improve patient satisfaction
The health system uses quick text message surveys throughout the emergency department experience to gain in-the-moment feedback that helps staff make changes that immediately impact patients.
