Bill Siwicki
The Mission Control team has created 1,423 additional days to care for more patients, expedited treatment for 142 critical care patients, maintained a 10% reduction in bed request turnaround times and enabled 561 patients to leave the hospital more quickly.
Workforce
L.A. Downtown Medical Center's EHR has supported growth that has included a 24% increase in revenue, a 25% increase in beds and a 77% increase in patient volumes.
Sterling Structural Therapy increased its number of patients, gained efficiencies and secured a five-star online reputation with an all-in-one system.
The Louisiana health system performed more than 300,000 virtual visits in 2020 and earned a Net Promoter Score of 87.5 out of 100 – better than Amazon and Netflix.
Now that CMS will pay for home hospital care, Brigham and Women's and other pioneering providers are pushing forward with this care in part to help with the crush of COVID-19 patients.
A pilot saw a 57% reduction in readmissions for high-risk patients, taking their readmissions from 19% to 8%, ultimately saving the health system $183,000 in care costs.
Based on their experience with Vocera Ease, which helps connect care teams and patients' loved ones during surgeries, 95% of users said they would recommend the hospital to others.
Telemedicine made it possible to staff sister hospital Cannon Memorial and keep it open to medical patients. "Preserving a critical access hospital for the people who need care in this rural area is a very big deal," a physician exec says.
Even amid the pandemic, UPMC Children's Hospital of Pittsburgh found success for peri- and post-transplant care in 2020. It's now tending to hundreds of children with video visits during the second wave of COVID-19.
The artificial intelligence iPhone app integrates with the 13-location practice's EHR, sending doctors' spoken words directly into the right places in the record.