Bill Siwicki

St. John's Well Child and Family Center in Los Angeles has completed 93,000 telehealth visits since April 2020, serving more than 56,000 patients.

"This process has been instrumental in our seamless move to the cloud and digital-transformation program," says CISO Dan Bowden. "We now don't move anything to the cloud without shielding it."

"With consolidated data, we now can measure areas where we were unable to before the transition. Now we can access the data quickly and are able to focus our attention on actions to improve performance."

The company's software uses machine learning to suggest diagnoses based on medical records with the aim of ensuring no condition is overlooked.

Kits for low-income, underserved populations contain a web-enabled tablet, weight scale, blood pressure monitor, thermometer and 200 evidence-based healthcare pathways.

Moving from manual assessment to automation has reduced code blues, saved lives and increased provider satisfaction.

"The COVID-19 pandemic has created historic opportunities for smart health technologies outside the hospital," says EarlySense's CEO.

The telehealth program has helped the provider organization preserve hospital capacity through multiple COVID-19 surges, while decreasing readmission rates and ED utilization.

The health system has achieved nearly 100% uptime, a big increase in concurrent sessions supported – and $1 million in savings from reduced support and operations costs.

Prior to implementation, the medical center was not attesting for the MIPS CMS 2 measure, but after about 10 months had reached an attestation rate of 67%.