Workforce

Washington, Maryland and New Mexico have leveraged funding opportunities and regulatory tools to ease the burden on providers still struggling to operate with claims payments disrupted.

Technology and informatics play a pivotal role in nursing, and nurses need to be in on the design and testing of new digital tools, says Connie White Delaney, dean and professor, University of Minnesota School of Nursing.

The accomplishment puts the health system in a better position to attract and retain the talent that is so critical to its ability to serve its patients, says its VP of operations.

Northern Health has started digitising its various patient care programs through a single virtual platform.  

The patient's voice is clear – healthcare needs to be easier to navigate and digital channels are a great place to invest, says Chrissy Daniels, chief experience officer at Press Ganey, which has been focused on patient experience for more than 40 years.

Nurse informaticists should have a voice in selecting new technologies such as AI to ensure they address bias and capture accurate data, says Mary Joy Garcia-Dia, program director of nursing informatics at NewYork-Presbyterian.

The health system's chief analytics officer discusses creating a rigorous data quality program for reliable and actionable insights, and the importance of developing an innovation ecosystem.

So you've decided to build internally. Now what? Product management partnerships, devoted teams and future planning for technology refreshes will be key.

The TigerConnect clinical communication platform aims to reduce communication gaps that can cost hospitals and contribute to medical errors, explains Dr. Will O'Connor, TigerConnect's CMIO.   

Trained on vast datasets, machine learning applications can spot trends and predict patient outcomes. A researcher details how these new approaches are giving nurses the evidence they need to make more informed decisions and deliver higher-quality care.