Workflow

Clinical workflow efficiencies, greater security for mobile users and quantitative ROI were running themes this week at Citrix Synergy 2015, which concluded in Orlando on Thursday.

While Jackson Health System CISO Connie Barrera's main job is ensuring security, she must also balance functionality and consumption. If a secure technology is not easy to use, she says, clinicians and staff aren't going to use it.

Prior to the deployment of its virtual desktop infrastructure, clinicians at Children's Hospital of Los Angeles had been logging into desktops using shared user IDs -- a risky shortcut to bypass having to type multiple passwords.

Not every healthcare provider has a chief experience officer, but more and more are finding that CXOs are key to enterprise-wide patient experience improvement and the alignment of quality, safety and performance strategies.

A new telehealth platform released this week by Boston-based American Well marks a pivot point, says CEO Roy Schoenberg, focusing on enabling physicians to more easily integrate video conferencing into their workflows.

Mount Sinai Health System -- with its seven hospital campuses, medical school and extensive ambulatory care network -- is building a new referral system for its care providers.

As Phoenix Children's Hospital deployed a single EMR across more than 70 subspecialties, administrators understood that physician acceptance was critical to success: providing doctors with an easy-to-use clinical documentation tool was a top priority.

(SPONSORED) Michael J. Gray of Hyland Software talks important elements for VNAs, the vendor/organization relationship and challenges to overcome.

Boston Children's and Penn Medicine faced similar choices: They could purchase existing apps on the open market, with no guarantee they would fit smoothly into their existing infrastructure and workflows; or they could write the apps internally.

Virtualization enables clinicians to see the same desktop from any device within a hospital's network and lets applications essentially follow those users around.