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What patients want from a healthcare provider is surprisingly uncomplicated. They want convenience. They want quality care. And they want empathy at a scary time in their lives.

Deep Dive: The right culture, engagement, time frames and leadership must all be aligned, with EMRAM providing the roadmap to benchmark your organization digitally.

One cybersecurity expert offers his perspective on the changing threat landscape faced by CIOs and CISOs, and gives some tips for more effective threat detection and response.

For their first new post-acquisition technology, 3M Health Information Systems and M*Modal have unveiled a clinical documentation improvement tool that uses artificial intelligence to boost speed and efficiency for clinicians and coders.

Combining psychiatric and primary care data, including social determinants of health, has also helped reduce ER spending from $2,265 per patient per month to just $875.

Real-time tracking technologies allow the organization to monitor everything from patients to medical equipment.

The clinical pathways system is designed to help make appropriate decisions related to specific clinical questions. The drug tool is designed to help pharmacists, physicians and nurses with access to point-of-care drug information.

The goal is to run dozens of such quality improvement projects each year and to ultimately make randomization standard practice for the continual improvement of existing and new programs.

"And it is coming quickly to a care setting near you," said Cris Ross at Health 2.0 on Tuesday, touting "small AI and big AI" tools that can help revamp IT systems to improve the experience of clinicians and patients alike.

The conversation isn't just about apps anymore – it's about robust, patient-centered platforms that are changing the calculus for care delivery in a consumer-centered age.