Telehealth

In response to COVID-19, the health system very quickly brought in new telemedicine tech that has enabled 100,000 video visits between March 13 and May 1.

By the end of March, 33% of behavioral health claims for Optum members were for a telehealth visit, compared to 2% prior to COVID-19.

Though mental health professionals say they're mostly pleased with the rapid shift to phone or video services, most plan to return to in-person care once the dangers from COVID-19 have subsided.

Recent data breaches in digital health platforms have raised awareness for privacy protection and questions over who is responsible.

The pandemic has underlined the importance of nurses working together and ensuring we are better prepared for any future crisis, as highlighted during the 'European Nurses Facing COVID-19' webinar hosted by HIMSS.

Hospital medical staff can stream live footage from inpatient units to nursing stations and initiate patient communication without having to physically enter rooms.

Since mid-March, Dr. Mamdouh Riad has been able to see an average of 30 patients per day via the mobile FaceTime integration and has converted 85-90% of patients to telehealth.

Those are just two areas that will be crucial for health systems adapting to the coronavirus crisis going forward, according to a new study from Johns Hopkins Center for Health Security.

With consumer-centric healthcare, patients have access to their cost and data and, in a post-COVID world, more virtual care.

In a HIMSS20 Digital presentation, leaders from Google Cloud, Nuance and the Health Data Analytics Institute offer their perspectives on how AI-powered insights and automation are helping health systems push forward.