Quality and Safety

In a HIMSS20 Digital session, the director of clinical quality informatics at Memorial Hermann Health System walks through eCQM difficulties along with some solutions.

As apps and devices become more ubiquitous, complex and bandwidth-intensive, health systems need a strategy to manage the quality and integrity of their network infrastructures.

There's a crucial difference between patient satisfaction and patient loyalty, and understanding it can yield better retention.

As pressure mounts to return employees back to the workplace, even as COVID-19 continues to spread, healthcare organizations need to implement data-driven guidelines and testing processes to help ensure safety.

The 72-practice Community Care Physicians medical group turns to patient engagement technology to improve its no-show rate, send COVID-related newsletters to patients and remind them of their telehealth appointments during the pandemic.

Rapid Supplier Connect is designed to help health systems and government agencies identify and onboard alternative vendors when certain supplies and PPE are in shortage.

Guard Sanitizing Gate is a walk-through offering that features an automatic 360-degree disinfection barrier that reportedly kills 99.9% of germs and viruses.

A proposal: Create a Federal Reserve-type structure for supply chain management of protective equipment, powered by distributed ledger technology.

It's important to control the spread of COVID-19 among the homeless, says Dr. Jenifer Leaf Jaeger, senior medical director of HealthEC.

A self-assessment tool helps users gauge symptoms to determine whether they might qualify for testing and offers guidance on when to seek medical care.