Patient Engagement

A new app from Evernow can connect women with knowledgeable healthcare providers and helps them to track their menopause symptoms. The company’s founder and CEO Alicia Jackson explains how.

Dr. Kedar Mate, president and CEO of the Institute for Healthcare Improvement, shows how important health equity is to healthcare's ultimate combination of goals.

Its nurses are now training to insert cannulas in virtual patients.

Patient education and networking can empower cardiac arrest survivors, but the heart pump technology developer has found it also inspires and engages medical technologists and operators.

As big tech players like Amazon make further inroads into the industry, an expert on bringing e-commerce strategies to healthcare has some advice for how hospitals and health systems can compete to improve the patient experience.

Orbita CEO Patty Riskind says deploying conversational artificial intelligence upstream can help address SDOH-based biases – while positive experiences with chatbot self-service can boost trust in AI and automation.

Its Epic EHR-linked virtual care and RPM technologies score a 97% patient satisfaction rating.

University Hospitals' chatbot now helps manage capacity in EDs and urgent care centers while improving care for patients with chronic conditions.

A recent study on telemedicine and patients showed some interesting trends. Dr. Lyle Berkowitz, CEO of KeyCare, which conducted the survey, explains how CIOs and other health IT leaders should focus their virtual care efforts.

Telehealth is also extending the behavioral health facility's reach into as many communities as possible: The provider had more than twice as many virtual visits in 2022 than 2021.