Patient Engagement

Urban Health Plan tested eClinicalWorks' healow prediction algorithm and increased its show rate for the patients most likely to miss their appointments by 154% with targeted interventions.

The movement to a modern infrastructure means rethinking business processes to allow more time for clinical care, says Rich Birhanzel of Accenture.

Also, Orygen's digital mental health platform is slated for an impact evaluation.  

It will incentivise patients to push them to self-manage their health conditions.

The service will help around 120 aged care residents each month avoid going to the ED.

Virtual nursing and virtual sitting can mitigate labor-related challenges in the acute care setting by allowing the monitoring of multiple patients remotely. Toby Eadelman, CTO at AvaSure, explains.

By improving use of its data, the behavioral health agency has been able to help patients obtain employment and GEDs – all while connecting seamlessly to its health information exchange to drive improved care coordination.

While some healthcare professionals did prefer ChatGPT’s responses when compared to physicians' answers in one study, Kellogg researchers say it's too early to tell whether AI could really be a match for doctors' expertise and bedside manner.

Its new Hospital Safety Grade report shows rates of healthcare-associated infections CLABSI, MRSA and CAUTI with double-digit increases. Meanwhile, safety-related patient experience ratings have declined.

Providers need to be using technology to acquire new patients and to serve existing ones more effectively, says Tom Kiesau, chief innovation officer and digital leader at the Chartis Group, who outlines some strategies.