Patient Engagement
Success Stories & ROI
The system, built as part of the organization's digital front door, has achieved both clinical and financial ROI and helped earn a Net Promoter Score of 72.
"We can identify things earlier compared to when a human would see it," said Gil Margolin, CTP with Talkspace, which uses linguistic regression to analyze de-identified behavioral health messages and alert providers to patients at risk for self-harm.
Also: Chilmark Research publishes a new ebook offering tips for responsible AI deployment.
Several years in the making, involving nearly 30,000 caregivers and more than 6,000 support personnel, the massive effort will help the health system streamline care through a unified patient record, says its CIO Robert Eardley.
The company said four hospitals are live on a new, full-service OCHIN Epic system, and that it is onboarding five more across six states.
More patients with chronic disease. Fewer providers to take care of them. An aging population. SDOH barriers. Telemedicine and remote patient monitoring are essential tools to help manage these healthcare hurdles, an expert says.
Older Americans are facing some barriers to adoption, including struggles with digital channels, access and ease of use.
The American Hospital Association says new regs from the HHS Office for Civil Rights clash with HIPAA, contradict interoperability efforts and are "flawed as a matter of law and harmful as a matter of policy."
The generative AI technology will supply patients with answers to healthcare-related questions and scheduling services and offer employees HR-related information.
A nurse professor at the Western University Arthur Labatt Family School of Nursing explains how providers and researchers can use de-identified health data to gain ground on social determinants of health and enable better outcomes.