Patient Engagement

Sam Shah, chief medical strategy officer at Numan, discusses creating meaningful services that are more efficient and more accessible for patients. "In this post-COVID world, there just isn't enough capacity to meet the demand globally," he says.  

For its first mobile augmented reality use case, UCHealth will give patients and others a chance to interact with virtual dogs while they sit in real waiting rooms.

The APeX system, which was customized at UC San Francisco and stands for Advancing Patient-Centered Excellence, will offer access to consolidated medical records for a more seamless patient experience, the health system says.

Well-informed and engaged patients are essential. Less red tape can help translate into better patient engagement, says Tarja Stenvall, SVP of key markets and general medicines at Sanofi.

Intermountain has earned a Press Ganey Top Box Score of more than 80% for its scheduled video visit service, with patients requesting more digital engagement as they learn about the option.

And from 200 providers to more than 2,000. The rural health system's associate VP of telehealth talks in depth about this virtual care success story.

An expert from LexisNexis offers a closer look at a policy that could make a big difference enabling more widespread and seamless data exchange.

The new release of the athenaOne EHR and practice management suite includes DrFirst's RxInform automated patient messaging to help patients follow prescribed treatment plans.

Total membership was up 27% year-over-year, to 790,000 in Q2; net revenue was up 112%, to $255.8 million.

An expert offers an in-depth look at how cloud technologies and AI can improve call-center operations and the employee and patient experiences.