Financial/Revenue Cycle Management

Eligible organizations would get full funding for approved services and devices "necessary to provide critical connected care" until funds are exhausted or until the pandemic has subsided.

"My world before COVID consisted of taking care of patients one at a time," says one doctor. "Now, my duty is to serve an entire patient population." Other providers will soon have to acquaint themselves with remote monitoring and new models of care.

At the Maine Rural Health Research Center, the goal is to help critical access hospitals find innovative and cost-effective ways to build healthier communities.

The cloud-based platform, developed in collaboration with Stanford Medicine, enables hospitals to submit requests for specific items and be matched with peer organizations who can provide them.

Some health systems foresee delayed implementation efforts because they lack the bandwidth right now to plan for them – but some technologies, particularly telehealth, are in high demand.

CMS is also allowing ERs to use drive-through testing and telehealth, and for tests to be done at home for stay-at-home residents.

To help private-practice physicians manage the operational and business challenges posed by the coronavirus emergency, the American Medical Association has put together several new resources to help practices stay strong.

CMS says the move to reimburse physicians will enable beneficiaries to get telehealth services in physician's offices, hospitals, nursing homes, rural health clinics – and their homes.

Health plans will be responsible for data sharing and patient access in a way they're not used to. "A lot will have to go into meeting that deadline," one expert says.

Customer relationship management tools can help healthcare organizations attract, acquire, and retain patients – and give insights to drive behavior change and manage chronic conditions.