Patient Access

The palm print identity authentication system connects 750,000 patients to their Epic EHR – in one case, even when a patient was having a stroke and unable to speak.

Despite HIPAA's right of access rule, and CMS and ONC prioritizing consumer access in their forthcoming 21st Century Cures regs, a new scorecard shows that providers have some work to do.

Calls to the administrators on duty decreased from 274 before electronic notifications to 149 since implementation at Catawba Valley Medical Center.

The University of Tennessee Medical Center’s cath lab uses secure clinical communication technology to cut follow-up appointment scheduling wait times – from as long as a day to less than 30 minutes.

While face-to-face visits are still preferred by many, 90% of healthcare organizations polled by HIMSS Media say they're using or piloting remote care services to boost care coordination, manage at-risk patients and broaden pop health efforts.

The integration of the two technologies helps with the Medicare Chronic Care Management efforts of Rolling Plains Memorial Hospital’s rural providers.

Kyruus' new Patient Access Journey Report, which polled patients about their healthcare preferences, finds an appetite for streamlined, digitally mature scheduling experience.

Private hospitals in Thailand will have to display the price of medicines so that consumers can make better-informed decisions prior to purchase, starting from this week.

There have been more 771 million exchanges using the DirectTrust network since it was first launched, and new use cases, beyond just referrals and care coordination, are boosting its growth.

For the month of April, we'll look at this trend from a variety of angles, including how hospitals, pharma organizations and payers can treat patients as customers, and how these healthcare consumers are cutting out traditional intermediaries through new D2C health and wellness businesses.