Patient Engagement

In the age of consumerism, how you react to a breach, relay information to patients, and interact with people can mean the difference between customer retention or an expensive mass exodus.

With the new subsidiary, Blue Cross Blue Shield Association bets on technology and strategic alliances to help improve socioeconomic factors for health.

Why is now the time they’ll finally join together? Patients expectations are evolving, the tech is now mature enough, and apps are emerging to integrate with legacy clinical systems.

Mayo Clinic and IBM Watson Health have announced the results of a cutting-edge project putting the supercomputer to work for patient matching: Watson brought in more patients than before to participate in recent breast cancer clinical trials.

In his first State of the Clinic, Cleveland Clinic CEO Tom Mihaljevic, MD, called on the health system’s 57,000 employees around the world to focus on caring: “how we care for patients, care for each other, care for the organization, and care for our communities,” he urged.

The post-EHR era is well and truly here, but EHR-centric challenges are still as thorny as ever.

Patients and physicians both are ready to engage with one another using digital tools, according to a new Ernst & Young national survey released at HIMSS18 this week.

PerSoN Clinic unwraps an engagement platform; Payfone and higi partner around kiosks; and Acxiom debuts its Patients Insights Package.

The new self-service program will offer robust APIs to encourage creation of new tools for a space that's often underserved by technology.

In the wake of the Cambridge Analytica - Facebook data scandal, researchers set out a roadmap for the health and science community to restore the public's trust in big data.