Bill Siwicki

The health system has seen big improvements in how it engages, retains and serves its consumers, including more than 200,000 re-engaged patients, full-funnel visibility into campaign performance, and more precise, preference-based outreach.

Ernst & Young Health AI and Data Leader Sezin Palmer advises, among other things, to be strategic and selective, build with value and scale in mind, retool available talent, and work with consultants and vendors effectively.

Dr. Matt Crowson, the genAI expert at Wolters Kluwer Health, dives into the company's new survey of caregivers and execs on the technology and explains where hospitals and health systems need to do the work of getting it up and running properly.

The burden then shifts to hospitals, which puts clinicians in a tough spot, relying on AI that might not generalize, with no real way to track performance or course correct – that's an unacceptable blind spot, says one healthcare AI governance expert.

The California arm of the massive health system jumped from one to more than 50 value-based care quality contracts in eight years. It earned more than 50 quality awards in 2024 alone. And it continues to close care and disparity gaps.

Real-time decision support demands an IT network that can handle the volume and velocity of clinical data, while maintaining trust and reliability so clinicians can act on AI recommendations.

The artificial intelligence application has led to $9.3 million in claims paid that might have been denied. What's more, the tech has resulted in $871,000 in new revenue for Medicare Severity Diagnosis-Related Group payments.

A deep dive into care operating systems, the problems they aim to solve, and how they help improve workforce engagement and satisfaction, explained by Josh Clark, the Institute for Healthcare Improvement's VP of quality and safety operating systems.

A George Mason University expert in nurse burnout also dives into how nurse work scheduling can provide flexibility and improve workforce management and how health IT can support workplace well-being.

Artificial intelligence has elevated the quality and efficiency of documentation, improved the completeness of that documentation and reduced charting time significantly. AI has also enabled more attentive and personalized care.