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HIMSSCast: Strategies for AI success in the face of uncertainty

Ernst & Young Health AI and Data Leader Sezin Palmer advises, among other things, to be strategic and selective, build with value and scale in mind, retool available talent, and work with consultants and vendors effectively.
By Bill Siwicki
stethoscope on an iPad tablet computer
Photo: Tetra Images/Getty Images

It's an uncertain financial future for healthcare in the U.S. today with the unknown impacts of drastic Medicaid cuts, the very real potential for rural hospital closings and many other factors. Such considerations leave many healthcare leaders uncertain about planned strategic investments, including those in artificial intelligence.

But how can artificial intelligence strategies help hospitals and health systems navigate these troubled times? Now is not the time to take the pedal off the gas on AI investment – it is time to go beyond the success of AI pilots in critically evaluating technology and tech vendors to make sure they are managing the data, ecosystem and risk, said research and consulting giant Ernst & Young's Health AI and Data Leader Sezin Palmer.

Palmer is responsible for leading advanced analytics and artificial intelligence applications in healthcare. She helps clients identify how data and analytics can be leveraged to address their strategic business issues to improve health outcomes and reduce the total cost of care.

Palmer is the guest on this week's HIMSSCast, where she discusses key strategies for healthcare AI today, including being strategic and selective, using what you have to go as far as you can first, building with value and scale in mind, retooling available talent, and working effectively with consultants and vendors.

 

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Talking points:

  • Be strategic and selective; have an end goal and clear business objectives in mind before you begin purchasing AI tools.
  • Use what you have to go as far as you can first.
  • Build with value and scale in mind. How can healthcare CAIOs, CIOs and other IT leaders go about this strategy?
  • Retool available talent. Have a plan to accomplish this goal.
  • Choose your consulting firms and IT vendors wisely. How does AI change the formula?

More about this episode:

'Enter generative AI, not as a moonshot, but as digital duct tape'

Healthcare AI requires validation – but it's not happening

AI assistant helps Hattiesburg Clinic achieve some big goals

To build or to buy? With healthcare AI, both may be the answer

VA Chief AI Officer: Technology is secondary to human problem-solving

AI is a team sport, says Chief AI Officer

Follow Bill's HIT coverage on LinkedIn: Bill Siwicki
Email him: bsiwicki@himss.org
Healthcare IT News is a HIMSS Media publication.

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