Bill Siwicki

Direct Orthopedic Care reduced no-shows by 45% and slashed outbound manual calls by 72%. Here’s how its virtual assistant Holly helped out.

Los Angeles-based Executive Mental Health has not laid off a single provider or staff member since its shift to virtual care. Its CEO explains how.

Elective but necessary surgeries were banned for a time. To properly catch up, Phoenix Children’s Hospital built a visually informative, interactive, actionable dashboard using Microsoft’s Power BI software.

The pandemic caused the Arkansas provider to change implementation plans midstream. Now the EHR is an invaluable pandemic tool, and is hooked up to the state HIE.

On-demand video visits at Rush University Medical Center have earned a Net Promoter score of 89 so far this year, with more than half of them related to concern over coronavirus.

Orlando Internal Medicine also has increased patient capacity via telemedicine, now seeing 23-25 patients daily after saving 8-12 minutes per visit.

Nurses and a vendor team band together during the patient surge of the pandemic to reduce time spent with the essential clinical dataset and increase time for patients.

Some 83% of the Ohio health system’s inter-facility EHR transfers using the integration were successful between March and April. There was a 6.7% decrease in readmissions between April and May.

Clark County Rehabilitation and Living Center is using FCC award funds to expand its Polycom device-based program to keep patients on schedule with mental health and general care.

Using care-coordination software, the team now can identify patients requiring transitional calls within 48 hours of discharge and schedule follow-up visits seven to 14 days post-discharge.