Workflow

Patients were frustrated with the outpatient registration process, but a web-based approach with online questionnaires boosted check-in rates and satisfaction scores.

Four imaging technology experts offer healthcare CIOs and other executives and health IT workers advice for bringing new imaging tech online.

Too many well-meaning providers are "yessing" themselves into serious overwork, putting their health and their patients' health at risk, says one doctor who learned that the hard way – and did something to fix it.

Dr Victoria Betton, founder and managing director of mHabitat, will be speaking about this and related issues at the HIMSS & Health 2.0 European conference in Helsinki later this year.

Located in the central region of Singapore, Tan Tock Seng Hospital (TTSH), which is the largest hospital under the National Healthcare Group (NHG), announced that it will be launching a Command, Control and Communications (C3) system to manage resources efficiently, support operational decisions, optimise patient flow and respond effectively to ground situations.

The radiology provider says up to 5,400 authorizations could be required per day. Automation of the process, while maintaining a human touch, has brought many efficiencies.

More and more health systems are taking steps to "fully unleash nurse innovators at the leadership level," a new report shows, tapping their specialized expertise for technology deployment, process improvement, patient experience and more.

"Telemedicine optimizes our practice's capabilities, and also improves our patients' outcomes," said Dr. Robert S. Kaufmann of the internal med practice.

Patients are driving a new shift in health care, with expectations for greater access to personalised, convenient services growing.

Real-time location systems can enable big gains in quality, safety and cost-efficiency – but deployments are complex and require clear role definitions and enthusiastic buy-in from an array of stakeholders, a new KLAS report shows.