Workflow
Healthcare organizations can use the new automation features to send flu shot reminders, reschedule appointments, prompt patients to set up medical transportation and more.
Panelists at the HIMSS & Cleveland Clinic Patient Experience Digital Series said honesty and transparency should be at the forefront of a patient-centered pandemic response.
Patient-intake-management tools have evolved to meet health systems' needs, pivoting in response to COVID-19.
Within two weeks of beginning virtual care at the beginning of the pandemic, the number of telemedicine visits grew from 10 to more than 6,000, a gigantic increase of 59,900%.
NHS Book a Virtual Visit from Made Tech allows secure video calls to be scheduled with loved ones.
As part of the new Patient Experience Digital Series, two clinicians explain how a virtual care model is helping more compassionately treat patients in their home communities while improving the provider experience.
Workforce
The Boston health system’s Digital Innovation Hub has spearheaded a new way to get all staff to contribute ideas. Many of those ideas are already in play and proving successful.
By centralizing access to specialty care, consults and outpatient appointments, Temple University Hospital has seen an increase in appointment adherence and overall patient experience.
Leadership Fundamentals for Digital Transformation
A KLAS report finds that most health systems rely on a mishmash of artificial intelligence and machine learning tools to meet their needs.