Skip to main content

Workflow

By Kat Jercich | 10:05 am | November 11, 2020
Healthcare organizations can use the new automation features to send flu shot reminders, reschedule appointments, prompt patients to set up medical transportation and more.
By Kat Jercich | 03:39 pm | November 10, 2020
Panelists at the HIMSS & Cleveland Clinic Patient Experience Digital Series said honesty and transparency should be at the forefront of a patient-centered pandemic response.
By Kat Jercich | 01:45 pm | November 10, 2020
Patient-intake-management tools have evolved to meet health systems' needs, pivoting in response to COVID-19.
By Bill Siwicki | 12:02 pm | November 10, 2020
Within two weeks of beginning virtual care at the beginning of the pandemic, the number of telemedicine visits grew from 10 to more than 6,000, a gigantic increase of 59,900%.
By Tammy Lovell | 11:54 am | November 09, 2020
 NHS Book a Virtual Visit from Made Tech allows secure video calls to be scheduled with loved ones. 
By Mike Miliard | 10:51 am | November 06, 2020
As part of the new Patient Experience Digital Series, two clinicians explain how a virtual care model is helping more compassionately treat patients in their home communities while improving the provider experience.
Workforce
By Bill Siwicki | 02:33 pm | November 05, 2020
The Boston health system’s Digital Innovation Hub has spearheaded a new way to get all staff to contribute ideas. Many of those ideas are already in play and proving successful.
By Bill Siwicki | 12:24 pm | November 02, 2020
By centralizing access to specialty care, consults and outpatient appointments, Temple University Hospital has seen an increase in appointment adherence and overall patient experience.
09:00 pm | October 31, 2020
Leadership Fundamentals for Digital Transformation
By Kat Jercich | 02:51 pm | October 27, 2020
A KLAS report finds that most health systems rely on a mishmash of artificial intelligence and machine learning tools to meet their needs.