Workflow

The kidney care provider's build-not-buy effort has shown great results: 30-day readmissions are down 36%, hospitalizations among high-risk patients are down 49% and optimal starts are up 67%.

With the EHR technology, the health system achieved a new patient acquisition boost of 19% through its website and has quadrupled its online booking completion rate.

Nursing leaders are embracing digital tools that streamline workflows and improve unique connections with patients, says Mary Joy Garcia-Dia, DNP, program director of nursing informatics at NewYork-Presbyterian Hospital and a HIMSS25 Changemaker Awardee.

Mika Newton, CEO of xCures, sees artificial intelligence the only path forward to delivering quality care, as the U.S. doesn't have enough hospitals, doctors or nurses.

Digital transformation requires a clear roadmap to ensure success. HIMSS maturity models provide a structured framework that helps healthcare orgs with systematic implementation, says Ministry of National Guard Health Affairs CIO Raed AlHazme.

But barely 1 in 10 are properly investing in the infrastructure necessary to support enterprisewide deployments, according to its new research report. An Accenture health analyst unpacks its findings.

Clinical and technology leaders from leading health systems compared notes and learned together at the HIMSS25 AI in Healthcare Forum.

The biggest hurdles in healthcare are rooted in how it is provided and IT is fundamental to process improvement, says University of South Carolina professor and HIMSS25 Changemaker Elizabeth Regan.

The 13-hospital network's CDS system also maintained stable patient experience scores – and data validated that cost reduction was achieved without compromising quality of care.

It has also revealed ongoing work applying AI to track medical resource utilisation in real time.