Mobile

Veterans and guests at Orlando VA Medical Center were getting lost, and many were late for appointments. A new wayfinding technology application is changing all that.

Atrium Health’s flagship hospital sees the cloud-based clinical communications platform enabling reduced length of stay, reduced readmission rates and faster delivery of critical care to patients.

The communications system, integrated with the provider’s Epic EHR, is used throughout most of the medical center, and it has helped the organization boost HCAHPS scores in almost every measure.

Launchpad helps streamline access for both vets and their caregivers, coordinating various VA apps in one place and enabling easier sharing of EHR data and access to telehealth.

The Arizona payer’s use of advanced video technology offers lessons for healthcare provider organizations seeking to improve medication adherence and more.

The voice-activated technology enables patients to interact with the health system through their smart speakers, allowing them to ask for wellness information, seek referrals or look for urgent care.

The prominent provider organization also has seen average physician response time dropping to 1 day for concurrent queries and 2 days for retrospective queries, which is key as the organization needs to turn these around quickly to ensure it doesn’t slow down final coding and ultimately cash.

It’s the operating system that runs the elevator, the HVAC system, medical equipment, and even the router that connects everything else in a hospital to the outside world.

The digital health pioneer, who currently serves as vice president of connected health at Partners HealthCare, will start a one-year term as president of the ATA next spring.

Liz Ashall-Payne, co-founder and CEO of ORCHA, says the health apps landscape is growing beyond just wellness management.