Financial/Revenue Cycle Management

Customer Relationship Management is the final piece in integrating the clinical, financial and communications sides of the patient's journey.

Rami Karjian, head of LeanTaaS' operating rooms business, says that surgical and IV backlogs have affected 85% of all healthcare providers and have had a huge impact on patients, hospital finances and staff resilience.

By incorporating frontline leaders' feedback, health IT companies are developing products that enhance their control over analytics and empower them with artificial intelligence-powered approaches to streamline daily tasks and improve patient access.

Atrium Health's use of Nuance’s artificial intelligence-driven documentation software did not make clinicians as a group more efficient, according to researchers.

The Revenue Cycle Management Technology Adoption Model from HFMA and FinThrive generates insights and optimizes technology investments. Kim Waters, an RCM consultant at CereCore, offers a comprehensive look at the tool.

Yuriy Kotlyar, cofounder and CEO of American Health Connection, describes how calls answered quickly help keep patients engaged in its central scheduling system – and boost providers' bottom lines.

Dr. Kathy Ku is vice president at Vive Collective, a venture capital firm focused on digital health. Kathy is an entrepreneur, an engineer and a former consultant. She holds an MD/MBA from Stanford, where she was a recipient of the Paul and Daisy Soros Fellowship, and an AB/SM from Harvard, where she studied engineering sciences and molecular and cellular biology. In other words, she's pretty smart. And she's got a suggestion to the C-suites and boards at hospitals and health systems across the country: Get caregivers involved in the allocation of investment dollars. In this week's HIMSSCast, Ku will expand on this idea, while also discussing the current deals landscape, hybrid care models in telemedicine, the next 12 months in healthcare AI, and innovation in government institutions to benefit the country's public health sector.   Like what you hear? Subscribe to the podcast on Apple Podcasts, Spotify or Amazon Music. Talking points: Healthcare needs to see more nurses, pharmacists, physicians and other caregivers influence the allocation of investment dollars and be involved in health IT companies. How can these individuals – as well as C-suite leaders – make this happen at their organizations? Fewer and smaller deals in the near term. Telehealth: Balance virtual care with in-person care, hybrid care models could be the future. The next 12 months in the realm of healthcare AI. Innovation in government institutions is crucial for the country's public health sector; public-private partnerships could be the key. More about this episode: Telehealth, hybrid care adding to physicians' EHR workload More hybrid virtual care and asynchronous telemedicine on the way for 2024 Developing an effective hybrid care strategy for telehealth Artificial intelligence is enabling big advances in surgery Why won't this expert's clients sign onto AI projects for more than 12 months at a time? Chief AI Officer: Healthcare's hot new role demands a rare combination of skill sets How to apply responsible artificial intelligence in healthcare

Everett Wilson, healthcare regulatory attorney with Polsinelli, says benefit increases to MA, piled onto increased consumer expectations, are squeezing insurers' bottom lines, and that affects providers with risk-based arrangements in particular.

Andy Sajous, a leader in digital transformation, explains. He discusses the trade-offs of building versus buying artificial intelligence tools and describes some crucial actions CIOs should take going into 2025.

Its single cloud-based database integrates emergency department, ambulatory, financial, revenue cycle and enterprise resource planning data, the company said.