Artificial Intelligence

Use cases are emerging and showing promising results, but that means organizations need to be ready for change.

Telehealth, wearables and artificial intelligence all hold promise to increase access to care for underserved populations.

That's the message Talkdesk VP Patty Hayward is sending at HIMSS24, because, she says, contact centers have a high impact on patient experience, offer nonclinical use cases for AI, and keep humans in the loop.

Boosts to Oracle Health Data Intelligence include system performance improvements, prebuilt clinical quality analytics and automated alerts that can help increase reimbursements and enhance care.

HIMSS CEO Hal Wolf, with leaders from Hackensack Meridian and Google Cloud, explored how process automation can boost the sustainability of healthcare practices, large health systems and the environment – which has a direct impact on health outcomes.

In total, the company is offering its cloud clients updates to Vertex AI Search, Healthcare Data Engine and MedLM, designed to improve patient care.

Amid healthcare staffing struggles, Dr. Yaa Kumah-Crystal, assistant professor of biomedical informatics and pediatric endocrinology at Vanderbilt University Medical Center, says AI-generated documentation can give clinicians more time with patients.  

HIMSS president and CEO Hal Wolf discusses healthcare trends, including patient engagement, AI advancements and cybersecurity challenges, and how HIMSS24 offers attendees a chance to learn from each other and collaborate in responding to those trends.  

At the HIMSS AI in Healthcare Forum on Monday, Stanford Healthcare's Dr. Jonathan Chen brought some impressive sleight of hand to a very serious discussion.

And patient experience too, of course, which is "so interconnected" with clinicians being satisfied with their work, says VP Jessica Sweeney-Platt. She discusses the cloud pioneer's innovative work on AI and automation, new partnerships and more.