Notable

Building a strong, clearly defined plan can help ensure a successful AI deployment.

The promise and potential of conversational artificial intelligence (AI) for driving operational efficiencies and improving patient outcomes are real, but AI isn’t the answer to every challenge healthcare organizations face.

When it comes to technology, is your call center neglected and underserved? Implementing automated, digital-first experiences can drive efficiencies and increase patient satisfaction.

These key strategies can help build trust and align goals with vendors.