Hyland

In an effort to eliminate paper-based processes as much as possible, RMH implemented an ECM platform as a first step in an eventual transition to a full-fledged EMR system.

Seamlessly integrated technology platforms helped healthcare organisations react swiftly to the coronavirus pandemic, ensuring safe and secure patient care after the world shut down. Now, that same technology is forever changing the way doctors and patients interact.  

The UK’s Royal Marsden Hospital in London has developed an e-form solution using Hyland OnBase that captures and tracks COVID-19 symptom responses from cancer patients remotely, prior to an appointment or treatment visit.

“Our goal is to make all of a patient’s health record available in our clinical portal so that when a clinician brings up a patient’s record, they can have all the information they need,” said S. Wissmann, director of information management, Mater.

The digitisation strategies of NHS exemplars are starting to come of age, providing healthcare institutions with a signposted route to the administrative and clinical benefits of electronic patient record management.

Peter Stone, senior solution architect at Hyland Software, says that investing in a new data democracy will enable hospitals to unlock the power of their most valuable asset and drive change at every level of care delivery.

The NHS journey to interoperability is hampered by cultural resistance and its traditional capacity for building large legacy data silos. But while for many hospitals and trusts it remains a fraught work in progress, some projects are now cracking the interoperability puzzle, reaping the benefits and seeing the impact as more data sources are brought in from the cold.