U.S Home Health Care, a Chicago-based provider of home healthcare services, has launched a new solution designed to help streamline referral orders and other workflows.
"We want to reduce the amount of time and effort it takes to complete care orders for our staff and our referring physicians. We selected Inscrybe because of its proven ability to standardize and automate what is typically a complex manual, administrative process," said Maria Thanugundla, the company's general manager. "Set-up and orientation was so fast and easy that we were able to process our first care orders within minutes of the training."
Inscrybe, developed by Berkeley Heights, N.J.-based Authentidate, is designed to allow information exchange between healthcare organizations. The solution allows patient health data to be shared between practices and referred physicians and facilitates the sharing of authorization documents for the use of medical equipment for patient care.
"Inscrybe is designed to make communicating with referring physicians easier through flexible delivery options and intuitive business rules." said Marcus Wagstaff, the company's national sales director.
U.S Home Health Care officials said they'll use this platform to improve manual workflows and cut patient costs by reducing approval cycle time with referring physicians. The healthcare provider also looks to increase revenue by streamlining other workflows to improve efficiency of clinical and administrative processes.
Officials said physicians are now able to review and sign documentation electronically and can send data or other documents via fax. This is expected to reduce the turnaround time for insurance claims and increase ROI for the provider. All documents sent by fax or online are updatedin the system in real time, they said, reducing manual intervention and human error, which translate into more cost savings.
