Workflow

The Korean hospital has fully automated its online medical records issuance system to improve the patient experience.

Anika Gardenhire, RN, chief digital and transformation officer, offers her perspective on improving IT support for the clinician and patient experience, and insights on data informing decision making for operational processes.

Healthcare security incidents in 2024 highlighted third-party vendor risk and the need to prepare business continuity plans and tabletop exercises in case of attack, says Lee Kim, senior principal of cybersecurity and privacy at HIMSS.

Pharmacy order processing was brought down to under five minutes.

Chief Data and AI Officer Mouneer Odeh says work on artificial intelligence is like a snowball going downhill – over the next five to 10 years it will build and build until the scale of the impact meets what healthcare requires.

Garrett Weber, Akamai Technologies field CTO for enterprise security, explains how the new HIPAA security rule requires healthcare organizations to use specific technical controls, but it can also help to better position third-party risk management.

The University of California at San Francisco's overarching goal was not to replace human judgment but to enhance it – allowing oncologists to focus on personalized treatment rather than spending valuable time retrieving and verifying information.

Also, the Australian government awarded $4 million in funding to a project building the country's first registry of atrial fibrillation ablations.

The kidney care provider's build-not-buy effort has shown great results: 30-day readmissions are down 36%, hospitalizations among high-risk patients are down 49% and optimal starts are up 67%.

With the EHR technology, the health system achieved a new patient acquisition boost of 19% through its website and has quadrupled its online booking completion rate.