Engagement

At Integris Health, billing and analytics technology is responsible for measurable rises in patients' perceptions of the financial experience – helping them set up payment plans, make payments, register for self-service and sign up for text alerts.

As providers seek to improve the patient experience and engage patients for better health outcomes, a KLAS report explores how vendors' claims square with health systems' priorities.

Despite HIPAA's right of access rule, and CMS and ONC prioritizing consumer access in their forthcoming 21st Century Cures regs, a new scorecard shows that providers have some work to do.

While face-to-face visits are still preferred by many, 90% of healthcare organizations polled by HIMSS Media say they're using or piloting remote care services to boost care coordination, manage at-risk patients and broaden pop health efforts.

Kyruus' new Patient Access Journey Report, which polled patients about their healthcare preferences, finds an appetite for streamlined, digitally mature scheduling experience.

What started as a help desk reporting project for UCSF Benioff Children’s Hospital has blossomed into creating software for HR, finance, equipment tracking and more.

Solutionreach communications tools enable athenahealth’s network of providers to enhance patient experience and productivity.

Dignity Health, Sutter Health and others say Glass Enterprise Edition – which now features a detachable module that can work with other eyewear – has helped with efficiency and allowed doctors to focus more on patients.

From a job killing acronym to tech trends they're sick of hearing, prominent technologists share the least-liked, most-overused idioms, slang and jargon.

The hospitals consumers can now read what doctors write about them, message care teams and participate in eVisits.