Deirdre Fulton

While electronic health records have been shown to improve patient health, safety and care coordination in many ways, what is less documented is how EHRs can also cause harm, and even leave healthcare professionals open to malpractice suits.

Not many health information exchanges can say they handled a papal visit, but that's exactly what HealthShare Exchange of Southeastern Pennsylvania did.

The problem with many health apps often comes down to design, creating "a mismatch between what the app is trying to do and what the end users are trying to do," said Lorraine Chapman, director of healthcare user experience for the global software and design firm Macadamian.