Bill Siwicki

Today, the Michigan health system is seeing more than 1,000 e-visits per month, making greater use of its patient portal and successfully addressing the behavioral health caregiver shortage.

Harbor Care Health and Wellness Center put $800K in grant funds toward mobile and web-based platforms and network infrastructure to serve the homeless with virtual care.

The health system harnessed information and technology to boost vaccination rates for people of color and mitigate infections among its acute care patients, among other achievements.

The things every health IT leader needs to understand about these Affordable Care Act mandates, from national expert Michael A. Stoto, professor emeritus in the Department of Health Management and Policy at the School of Health at Georgetown University.

"This is really the future of care. Digital front doors can provide one single entry point and experience for the patient," one expert contends.

Health systems that establish cloud-native infrastructure and support processes will not only be able to gain insights from their data to better serve patients and staff, but also usher in an entire new set of tools, one expert says.

Technology can nudge everyone from support staff to surgeons to make decisions that ultimately boost outcomes and enhance the bottom line, one AI health IT expert explains.

Direct-to-consumer telemedicine services offer many benefits, but prospective patients must take care. An expert from academia explains what to look for – and what to look out for.

Dr. Lyle Berkowitz, CEO of just-launched KeyCare, talks about how contracting with a third-party telehealth service works, the importance of the Epic link – and where he thinks virtual care is headed next.

In the first two years of the program, the health system reduced length of stay by half of a day, cut out 20,000 excess days and saved $40 million by eliminating inefficiencies.