Bill Siwicki

Since implementing discovery, navigation and merchandising tools, the health system achieved a 300% increase in virtual care capacity and a 12% boost in net new patients acquired. Now 30% of patients are returning within six months of their first visit.

One approach could avoid existing data silos and system-based barriers for information sharing, an expert says, enabling new processes and workflows while offering opportunities for better patient experience and reduced costs.

Geoffrey Boyce, CEO and cofounder of Array Behavioral Care, spells out some of the biggest challenges to virtual mental healthcare – and offers some solutions.

Dr. Holly Yang, board president of the American Academy of Hospice and Palliative Medicine, discusses social determinants of health, equity issues and virtual care – a "game changer" for underserved patients.

Jennifer Eaton of IDC Research details steps provider organizations can embark on to help their patients – and their overall quality.

The all-in-one practice management system reduced the amount of time a patient needs to spend in physical therapy, allowing therapists to see more patients without sacrificing the quality of treatment.

Dr. Kendell Cannon describes how her primary care practice sifted through the hype of artificial intelligence and found a scribe that does what it promises.

Some recent staffing survey results should be scary to health system leaders. A virtual nursing expert discusses the value of two emerging tele-nurse models, and how provider organizations can get started with them.

High school and college kids are feeling depressed, hopeless and even suicidal. Experts say they need access to mental healthcare on their terms – and virtual care fits the bill.

Brent Lamm's work is at the center of a recent artificial intelligence explosion in healthcare, and he has a lot of first-hand knowledge and advice to share with his peers.